My Work History - plus!

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Click here and you will see my public profile on LinkedIn, with a slideshow of some of my work!


INTRODUCTION


I have set up this site to contain as much information about my background and skills as is possible.  I will be uploading more information as time will allow. I am also a Professional Truck Driver (4 years). Please click on the LinkedIn link (above) for my recent driving experience.


I hope you enjoy your visit, and if you have any questions or comments, there is a form at the bottom of the page you may fill out, or please feel free to use the email link...


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The following is a copy of my resume:



LILLIAN H. ORLEANS


Las Vegas, NV


 


WORK EXPERIENCE


10/2013 – 3/2014              Low Book Sales Las Vegas, Las Vegas, NV


Receptionist/Clerk


Night reception work and accounting duties for a car dealership.  Reception duties including answering phones and greeting guests, directing them to the correct departments.  Receipting in down payments for car purchases in Dealertrack (Arkona).  Accounting duties included bank deposits, Excel spreadsheet maintenance, invoice and purchase order reconciliation.



1/2013 – 6/2013                Check City Corporate Office, Las Vegas, NV


Legal Assistant                                 


Legal and clerical support for the Legal Department at a major check cashing company. Skip tracing overdue accounts. Online research tools: Experian, Accurint, SCRA (DoD), Clark County, Google, 411.com, etc.  Extensive work with Excel and MS Office suite in XP format, in a network setting.  Phone inquiries to confirm employment and residence.  Other administrative duties included data entry, faxing, scanning, plus.



7/2010 – PRESENT (ON AND OFF)


Temporary Employment through various agencies – please see page 2 of this website for list.



1/2009 - 7/2010 U.S. Census Bureau, Las Vegas, NV


Quality Assurance Clerk              


Clerical support for the Quality Assurance department.  Extensive work with Excel and MS Office suite in XP format, in a network setting.  Phone work included setting up training sites and gathering information for recruits in the field to utilize.  Other administrative duties included data entry, faxing, scanning, plus. 



03/2007 - 11/2007            TWI Global, Inc., Las Vegas, NV


Logistics Specialist                         


Coordinated the movement of freight to and from trade shows and conventions around the world.  Responsibilities included:  air cargo tracking, container movements, truck deliveries and pick ups, customs coordination.  Light administrative duties as needed, data entry, faxing, scanning, plus.  Utilized MS Office in XP format, working with Word, Excel, Outlook, etc., as well as extensive work with Lotus Notes.



11/2006 - 3/2007               Universal Brass Inc., Las Vegas, NV


Receptionist/Administrative Assistant


Receptionist and clerical support for construction-based firm.  Light administrative duties as needed, as well as answering incoming phones and greeting guests.  Utilized WinXP with MS Office suite:  Word, Excel, Outlook, etc., as well as some web page and graphic design in-house. 



10/2005 - 11/2006            Flamingo Las Vegas, Las Vegas, NV


Receptionist - Executive Offices


Reception duties in an executive setting. Administrative duties as time allowed: correspondence, spreadsheet updating, brochure requests, etc. This position was responsible for customer service assistance requests regarding accommodations and other hotel-related questions both via phone and for walk in guests.  Utilization of Microsoft Office Suite as well as Delphi, LMS, and Stratton Warren.  Heavy phone work involved. 


 


**The next three positions listed are contract positions for the Navy - on adjoining bases in Newport, RI:  the Naval Undersea Warfare Center and Naval Station Newport.  I transitioned from one position to the other as contracts ended and began, since my skill level and clearances were already established.




8/2003 - 9/2005                McLaughlin Research Corporation, Middletown, RI


Branch Secretary


NUWC Payload Integration and Systems Development (contract employee). 


Assisted the Branch Manager in administrative areas. Instrumental in the development of a data base (Access) for use in personnel issues. Technical writing - compilation of weekly highlights for required branch report. Processed payroll, purchase requests, travel requests, requests for leave and variances to schedules. Distributed and processed incoming and outgoing correspondence, to Secret level, according to Naval mandates, tracking it electronically. Achieved a paperless office with continual maintenance of electronic files, with emphasis on scanning and security. 


  


6/2002 - 6/2003 FSS Alutiiq JV, Chesapeake, VA


Transportation Assistant


NAVSTA Newport Personal Property Office (contract employee). 


Clerical support for the Personal Property Office at NAVSTA Newport. Provided guidance and instruction to military members regarding their household goods shipments, assisting in solving problems as they arose. Assisted in the processing of government bills of lading, invoicing, filing, typing and data entry. Provided backup paperwork as appropriate to substantiate claims for payment from outside vendors. Maintained file systems to control and identify various subjects, storing and disposing of files as required. Extensively utilized database and spreadsheets. Provided customer service, both directly at the main point of contact, as well as verbally by phone. Personally answered inquiries and accomplished those matters not requiring the personal attention of the Transportation Officer, tasking as deemed necessary. Received all correspondence on a daily basis, duplicating, opening and distributing as necessary. Position utilized knowledge of arranging transportation for or performing other actions in connection with the movement of freight, passengers, or personal property by Government or commercial means. This position also required a practical knowledge of the regulations and methods governing traffic management and transportation programs. 


 


11/2001 - 5/2002               APT LLC, Inc., Norfolk, VA


Program Analyst II


NAVSTA Newport Environmental Department (contract employee). 


Administrative support for the entire department. Performed work in support of developing, communicating and implementing a successful environmental plan and tank farm cleanup for the Restoration Advisory Board (RAB) at Naval Station Newport (NAVSTA). In the capacity of Secretary for the RAB, prepared the monthly meeting minutes for distribution; form, publication and PowerPoint presentation design and modification. Occasionally I contributed information to the department's weekly situation report. 



3/2001 - 8/2001 Dryvit Systems, Inc., West Warwick, RI


Administrative Assistant to the Plant Manager


Certified ISO 9001 Internal Auditor for an External Insulation and Finish System (EIFS) manufacturer. Focus was on customer satisfaction, quality control, production analysis, carrier performance and safety regulations. Assisted in purchasing necessary raw materials, communicating with long-distance carriers on truckload and LTL shipments. Maintained electronic documents and physical files for the plant, many of which were confidential in nature, often involving policy and operations, updated MSDS files as required, drafted correspondence, including letters of appreciation, recorded minutes of meetings, etc. Maintained and coordinated the Plant Manager's calendar, scheduling and arranging appointments to avoid rescheduling conflicts. Conducted online statistical research and submitted government reports electronically. Maintained the plant's bulletin board with accurate instructions, forms and procedures. Assisted in fleet management coordination, safety and regulatory program support, quality control and inspection, carrier performance evaluation, and transportation report analysis and preparation. Performed duties that included the receipt, storage, issue, and delivery of materials, supplies and equipment, which were received and/or stored in the warehouse. Compared quantities of incoming items with those shown on receiving reports. Checked packing slips to further verify correct shipments. Arranged, marked and tagged items on pallets, shelves, or other storage locations. Processed receipts and bin materials, segregating stock by category. Insured that easily pilfered items were in locked storage, and assured that hazardous material was properly stored. Inventoried stock levels on a monthly cyclical basis, checking stock locations and review points for accuracy. Processed and issued follow-up adjustments, coordinated cost authorities and monitored status lists. Prepared requisitions and contacted office equipment vendors when repairs were required. Scheduled work for repairs. Arranged for local pickups of material and equipment for disposal action or for repair/replacement. Interacted with local vendors for the acquisition or purchase of raw materials and other needed supplies daily throughout the region.


  


EDUCATION      


Community College of RI, Warwick, RI


                Some College Coursework Completed - 6/2002


                2 Quarter Hours


                Major: Web Design and Development


                GPA: 4.0 out of 4.0


 Southwest College, San Diego, CA


                Certification - 6/1986


                Major: Computerized Office Skills


 Cranston Adult Education, Cranston, RI


                GED - 6/1999


 


PROFESSIONAL TRAINING: 


STEP - Systematic Training for Effective Parenting, 6 hrs., 9-97.


Internal Quality Auditor Training (ISO 9001), 40 hrs., 6-01.


5th Annual Summer Leadership Institute, 16 hrs., 8-97.


Excel: A One-Day Seminar, 8 hrs., 0.6 CEUs, 6-01. 



PROFESSIONAL LICENSES AND CERTIFICATES: 


Certified ISO-9001 Internal Auditor, 08-04.


Chauffeur, State of Rhode Island, 02-06.


Board Member, Board of Directors, Ocean State Free Net, 1997 to 2002.


American Mensa member, from 2007


DOD Secret Clearance effective through 9-05. 



PERFORMANCE RATINGS, AWARDS, HONORS, AND RECOGNITIONS: 


Notary Public, 11-97 to 11-01.


North Providence Citizens Police Academy, 04-96.


South County Habitat for Humanity Volunteer Award 10-98.


Apeiron Foundation Volunteer Award 03-03.



RELATED LINKS

Apeiron Foundation (sustainable living)

R.I. Children's Crusade for Higher Education (now the College Crusade)

Naval Undersea Warfare Center, Newport, RI

 
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