I have set up this site to contain as much information
about my background and skills as is possible. I will be uploading more information as time will allow. I am also a
Professional Truck Driver (4 years). Please click on the LinkedIn link (above) for my recent driving experience.
I hope you enjoy your visit, and if you have any questions or comments,
there is a form at the bottom of the page you may fill out, or please feel free to use the email link...
The following is a copy of my resume:
LILLIAN H. ORLEANS
Las Vegas, NV
10/2013 – 3/2014
Low Book Sales Las Vegas, Las Vegas, NV
Night reception work and accounting duties for a car dealership.
Reception duties including answering phones and greeting guests, directing them to the correct departments. Receipting
in down payments for car purchases in Dealertrack (Arkona). Accounting duties included bank deposits, Excel spreadsheet
maintenance, invoice and purchase order reconciliation.
1/2013 – 6/2013
Check City Corporate Office, Las Vegas, NV
Legal and clerical support for the Legal Department at a major
check cashing company. Skip tracing overdue accounts. Online research tools: Experian, Accurint, SCRA (DoD), Clark County,
Google, 411.com, etc. Extensive work with Excel and MS Office suite in XP format, in a network setting. Phone
inquiries to confirm employment and residence. Other administrative duties included data entry, faxing, scanning, plus.
7/2010 – PRESENT (ON AND OFF)
Temporary Employment through various agencies – please
see page 2 of this website for list.
1/2009 - 7/2010 U.S.
Census Bureau, Las Vegas, NV
Quality Assurance Clerk
Clerical support for the Quality Assurance department.
Extensive work with Excel and MS Office suite in XP format, in a network setting. Phone work included setting up training
sites and gathering information for recruits in the field to utilize. Other administrative duties included data entry,
faxing, scanning, plus.
03/2007 - 11/2007
TWI Global, Inc., Las Vegas, NV
Coordinated the movement of freight to and from trade shows
and conventions around the world. Responsibilities included: air cargo tracking, container movements, truck
deliveries and pick ups, customs coordination. Light administrative duties as needed, data entry, faxing, scanning,
plus. Utilized MS Office in XP format, working with Word, Excel, Outlook, etc., as well as extensive work with Lotus
11/2006 - 3/2007
Universal Brass Inc., Las Vegas, NV
Receptionist and clerical support for construction-based firm.
Light administrative duties as needed, as well as answering incoming phones and greeting guests. Utilized WinXP with
MS Office suite: Word, Excel, Outlook, etc., as well as some web page and graphic design in-house.
10/2005 - 11/2006
Flamingo Las Vegas, Las Vegas, NV
Receptionist - Executive Offices
Reception duties in an executive setting. Administrative
duties as time allowed: correspondence, spreadsheet updating, brochure requests, etc. This position was responsible for customer
service assistance requests regarding accommodations and other hotel-related questions both via phone and for walk in guests.
Utilization of Microsoft Office Suite as well as Delphi, LMS, and Stratton Warren. Heavy phone work involved.
**The next three positions listed are contract positions
for the Navy - on adjoining bases in Newport, RI: the Naval Undersea Warfare Center and Naval Station Newport.
I transitioned from one position to the other as contracts ended and began, since my skill level and clearances were already
8/2003 - 9/2005
McLaughlin Research Corporation, Middletown, RI
NUWC Payload Integration and Systems Development (contract employee).
Assisted the Branch Manager in administrative areas. Instrumental
in the development of a data base (Access) for use in personnel issues. Technical writing - compilation of weekly highlights
for required branch report. Processed payroll, purchase requests, travel requests, requests for leave and variances to schedules.
Distributed and processed incoming and outgoing correspondence, to Secret level, according to Naval mandates, tracking it
electronically. Achieved a paperless office with continual maintenance of electronic files, with emphasis on scanning and
6/2002 - 6/2003 FSS Alutiiq JV, Chesapeake, VA
NAVSTA Newport Personal Property Office (contract employee).
Clerical support for the Personal Property Office at NAVSTA Newport.
Provided guidance and instruction to military members regarding their household goods shipments, assisting in solving problems
as they arose. Assisted in the processing of government bills of lading, invoicing, filing, typing and data entry. Provided
backup paperwork as appropriate to substantiate claims for payment from outside vendors. Maintained file systems to control
and identify various subjects, storing and disposing of files as required. Extensively utilized database and spreadsheets.
Provided customer service, both directly at the main point of contact, as well as verbally by phone. Personally answered inquiries
and accomplished those matters not requiring the personal attention of the Transportation Officer, tasking as deemed necessary.
Received all correspondence on a daily basis, duplicating, opening and distributing as necessary. Position utilized knowledge
of arranging transportation for or performing other actions in connection with the movement of freight, passengers, or personal
property by Government or commercial means. This position also required a practical knowledge of the regulations and methods
governing traffic management and transportation programs.
11/2001 - 5/2002
APT LLC, Inc., Norfolk, VA
Program Analyst II
NAVSTA Newport Environmental Department (contract employee).
Administrative support for the entire department. Performed work
in support of developing, communicating and implementing a successful environmental plan and tank farm cleanup for the Restoration
Advisory Board (RAB) at Naval Station Newport (NAVSTA). In the capacity of Secretary for the RAB, prepared the monthly meeting
minutes for distribution; form, publication and PowerPoint presentation design and modification. Occasionally I contributed
information to the department's weekly situation report.
3/2001 - 8/2001 Dryvit
Systems, Inc., West Warwick, RI
Administrative Assistant to the Plant Manager
Certified ISO 9001 Internal Auditor for an External Insulation
and Finish System (EIFS) manufacturer. Focus was on customer satisfaction, quality control, production analysis, carrier
performance and safety regulations. Assisted in purchasing necessary raw materials, communicating with long-distance carriers
on truckload and LTL shipments. Maintained electronic documents and physical files for the plant, many of which were confidential
in nature, often involving policy and operations, updated MSDS files as required, drafted correspondence, including letters
of appreciation, recorded minutes of meetings, etc. Maintained and coordinated the Plant Manager's calendar, scheduling and
arranging appointments to avoid rescheduling conflicts. Conducted online statistical research and submitted government reports
electronically. Maintained the plant's bulletin board with accurate instructions, forms and procedures. Assisted in fleet
management coordination, safety and regulatory program support, quality control and inspection, carrier performance evaluation,
and transportation report analysis and preparation. Performed duties that included the receipt, storage, issue, and delivery
of materials, supplies and equipment, which were received and/or stored in the warehouse. Compared quantities of incoming
items with those shown on receiving reports. Checked packing slips to further verify correct shipments. Arranged, marked and
tagged items on pallets, shelves, or other storage locations. Processed receipts and bin materials, segregating stock by category.
Insured that easily pilfered items were in locked storage, and assured that hazardous material was properly stored. Inventoried
stock levels on a monthly cyclical basis, checking stock locations and review points for accuracy. Processed and issued follow-up
adjustments, coordinated cost authorities and monitored status lists. Prepared requisitions and contacted office equipment
vendors when repairs were required. Scheduled work for repairs. Arranged for local pickups of material and equipment for disposal
action or for repair/replacement. Interacted with local vendors for the acquisition or purchase of raw materials and other
needed supplies daily throughout the region.
Community College of RI, Warwick, RI
Some College Coursework Completed - 6/2002
2 Quarter Hours
Major: Web Design and Development
GPA: 4.0 out of 4.0
Southwest College, San Diego,
Certification - 6/1986
Major: Computerized Office Skills
Cranston Adult Education, Cranston,
GED - 6/1999
STEP - Systematic Training for Effective Parenting, 6 hrs., 9-97.
Internal Quality Auditor Training (ISO 9001), 40 hrs., 6-01.
5th Annual Summer Leadership Institute, 16 hrs., 8-97.
Excel: A One-Day Seminar, 8 hrs., 0.6 CEUs, 6-01.
PROFESSIONAL LICENSES AND CERTIFICATES:
Certified ISO-9001 Internal Auditor, 08-04.
Chauffeur, State of Rhode Island, 02-06.
Board Member, Board of Directors, Ocean State Free Net, 1997 to
American Mensa member, from 2007
DOD Secret Clearance effective through 9-05.
PERFORMANCE RATINGS, AWARDS, HONORS, AND RECOGNITIONS:
Notary Public, 11-97 to 11-01.
North Providence Citizens Police Academy, 04-96.
South County Habitat for Humanity Volunteer Award 10-98.
Apeiron Foundation Volunteer Award 03-03.